ADT® Authorized Dealer Serving Atlanta & Surrounding Areas
Friendly man chatting with neighbor on the front doorstep
August 04, 2025

What Is The ADT Trusted Neighbor Feature?

ADT’s Trusted Neighbor™ service brings the tradition of giving a neighbor your house key into the modern age. It removes the need for physical keys or keypad codes and permits you to manage who has access to your Atlanta home and for how long. Discover more about how you can implement it with your ADT home security system and Google Nest doorbell camera. 

How Does ADT Trusted Neighbor Work?

You have neighbors you trust to collect your mail, take your dog out, or feed your plants when you leave town. Before, you would simply supply them with a house key. There’s a better way to do it now. Thanks to the innovative ADT Trusted Neighbor Feature, you won’t have to be concerned about misplaced keys or doors left unsecure. 

All you need is an ADT home security system, a Google Nest video doorbell, a compatible smart lock, and the ADT+ app that brings everything together. Here’s how to set it up: 

  1. You assign access to a trusted person, like a family member or neighbor, through the ADT+ app.
  2. Then, you configure permissions. You can give neighbors timed access, permitting them to come and go during specific hours, or event-based access. For example, if a package is delivered, the system can release the door to let your neighbor bring it indoors once it verifies them.
  3. When you’ve programmed access, your Google Nest Doorbell employs familiar face detection to confirm your neighbor when they proceed toward the door.
  4. Your ADT system will deactivate the alarm and release the door lock when the individual is confirmed as a permitted visitor.
  5. You are sent instant alerts as your neighbor comes and goes. The app also supplies a complete log. 
  6. When the trusted neighbor departs, your smart door lock automatically secures to protect your home.

You can authorize access for anyone you would like, such as a maintenance worker, dog walker, or a partner who arrives when you’re not there. This feature is also beneficial during urgent situations, particularly when you’re off site. To illustrate, if a water sensor trips, your system can provide event-driven access so an individual can enter and turn off the water. The intuitive app makes programming permissions straightforward. 

Make Your Atlanta Home More Secure, Convenient, And Connected

ADT Trusted Neighbor is a perfect example of how ADT makes your Atlanta home more versatile and secure while simplifying your daily life. This tool isn’t just for neighbors and guests, as you’ll enjoy the facial recognition and auto-unlock functionality when you’re wrangling children or hauling in loads of groceries. When you're inside, the door automatically fastens behind you.

Design Your ADT Home Security System In Atlanta With Advanced Tools

Benefit from like ADT Trusted Neighbor and Google Nest cameras with a full-featured home security system in Atlanta from Secure24 Alarm Systems. A nationally known ADT dealer, we’re pleased to deliver the latest technology from the top name in home security. Dial (404) 551-3078 today to get started. Our knowledgeable team can answer any questions about Google Nest cameras, the ADT+ app, and how to get everything working seamlessly.