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Security Systems in Atlanta
December 17, 2021

What Should You Do If Your Home Security Alarms Go Off In Atlanta?

A security system is intended to safeguard your family. But what occurs if your home security alarms go off in Atlanta? What should you do to ensure you and all your family members are safe?

The most important first step is to remain calm. Know that your around-the-clock monitoring experts are there for you. Then take the steps described below to be fully equipped to handle any urgent situation.

Our Committed Professionals Are There For You

A 24-hour monitoring agent is instantly notified when your Atlanta home security alarms go off. After a monitoring professional is alerted, they will reach out to you without delay to figure out what set off the security system. Your protection devices will go off due to a range of emergencies, including:

  • Burglary

  • Flames or smoke from a fire

  • Water infiltration

  • False alarm

In circumstances when the alarm was accidentally triggered—like not remembering that your sensors are turned on when you unlatch a window or door— an agent will contact you and ask if help is needed. Provide your proper code, and they will cancel the alarm.

In a true emergency, the monitoring agent will dispatch emergency personnel, including firefighters, EMS, and law enforcement, to your residence. They can also act as the point of contact when you are not on site. The monitoring agent can also inform authorities which security device was set off, increasing their preparedness for what could be a dangerous situation. Your monitoring professional will maintain a connection with you to keep you composed and let you know what the next steps should be.

Recommended Steps if Your Alarm Goes Off In Atlanta

Waking up in the dead of night to a security warning blaring is terrifying—even moreso if you aren’t clear as to why it’s occurring. The most beneficial thing to do is remain calm and follow these steps:

  • First, get somewhere safe. Collect all members of your family including pets in an expeditious manner and proceed to a secure room at your property or leave the premises entirely. It's a natural response to want to face the situation in your home, but this is not the best course of action. Alternatively, concentrate on attempting to keep you and your family members safe and letting the authorities resolve the issue.

  • As a second step, use the smartphone’s convenient security app to remain in communication with your monitoring team. They'll notify emergency professionals who will be in transit to your property in a flash.

  • Third, keep a persistent line of communication with your monitoring specialists and emergency responders. You have the ability to be patched through, so everyone is sharing information. Conversely, if you can't be in direct contact with emergency services, get notifications via text. Even in false alarm situations, it's smart to thoroughly communicate with all teams so you know what to do should a legitimate crisis occur.

Get Protection For Any Emergency in Atlanta with Secure24 Alarm Systems

From burglary attempts to flooding, Secure24 Alarm Systems ensures your loved ones and property are well defended. With 24/7 monitoring, smart locking systems, and a range of sensors, your residence will turn into the safe haven you intended it to be. Create a comprehensive home security solution by completing the form below or reach out to (404) 551-3078 to speak with a member of our team.